Our Teams & Departments

Our teams work hard to deliver results. Each one is made up of talented individuals who care. Here you can find out more about the opportunities and roles available in each area of our business.

Be part of something special

Everyday is a rewarding one at CHS. If you are someone who is looking for an inspirational career, want to make a positive contribution from day one, is committed, passionate about what you do and has a person centred approach, you’ve come to the right place. We would love to hear from you.

Click here to see our latest vacancies

See below for all our business areas and
roles and opportunities within our teams.

Nurseries

CHS runs two children’s nurseries under the Sunflower brand for children aged between 6 months and 5 years old. The nurseries are in Cambridge and Cambourne.

We offer a place where all children are valued and respected as individuals and our dedicated team of nursery staff deliver excellent services to enable children to develop at their own pace and potential. What makes us different is our commitment to ongoing training; our investment in our valued team members to develop and progress them through our own bespoke Career Path Framework.

If you are supportive team player who wants to share and support the strong ethos of our nurseries and foster positive relations with parents/carers, then we would love to hear from you.

Click here to see our latest vacancies

Typical roles within the Nursery Team

Managerial roles

Nursery Manager
You will have overall responsibility to lead, manage and develop the Nursery and your team to ensure the highest provision of quality business operations, child care and educational practices.

Essential Requirements – at least 2 years’ experience of managing a nursery setting. Level 3 in Childcare, or a Level 5 qualification in a relevant area. You will be a critical thinker and challenge the way we do things, with the ability to identify and manage risk. You will meet all OFSTED suitability requirements for the ‘person in charge’ of a nursery.

Deputy Manager
You will assist the nursery manager and early years teacher to lead and manage effective early years practice and foster a culture of continuous improvement among the staff team. You will also deputise in the nursery manager’s absence. Essential Requirements – minimum Level 3 in Childcare, leadership experience in a nursery setting. Up to date knowledge of EYFS and good practice in child day care and early years education, including OFSTED regulatory requirements. Preferably Level 4 or above qualification in Early Years education, or willing to study towards this qualification.

 

Teaching and childcare roles

Early Years Teacher
You will be the nursery expert on the early years curriculum and will assist the Nursery Manager in leading and managing effective early years practice and foster a culture of continuous improvement among the staff team. Essential Requirements – Early Years Teacher Qualification, up to date knowledge of EYFS, SEND and good practice in child day care and early years education, including regulatory requirements.

Early Years Group Leader
You will be in charge of a group of children, direct and mentor the early years educators in your group to fulfil their potential and provide the highest standards of child care and education. Essential requirements – Level 3 in child care or equivalent, up to date knowledge of EYFS and good practice in child day care and early years education, including regulatory requirements.

Early Years Educator
You will be responsible for a specific group of children, planning activities, keeping children’s development records and producing education and care plans when required on individual children. Essential Requirements – Level 2/3 in Childcare or equivalent, or willing to study towards obtaining the qualification; a sound understanding and knowledge of good practice and the developmental stages of children aged under 5.

Floating Early Years Educator
You will work across all rooms in the nursery, covering for staff absences and vacancies. You will from time to time be responsible for a specific group of children, planning activities and keeping children’s development records. Essential Requirements – Level 2/3 in Childcare or equivalent, or willing to study towards obtaining the qualification; a sound understanding and knowledge of good practice and the developmental stages of children aged under 5.

Nursery Assistant
You will primarily cover for staff during the lunch period, working with children throughout the Nursery and assist with carrying out activities to create a stimulating learning environment. You will be responsible for ensuring a high standard of child care is maintained at all times. Essential Requirements – experience in caring for others and/or children aged 6 months to 5 years.

Apprentice Early Year’s Educator
With supervision, you will take an active part in assisting with planning activities, observing each child’s progress and reporting on achievements, as detailed in the Statutory Framework and the Early Years Foundation Stage Essential Requirements – a basic knowledge of the developmental stages of children aged under 5 and an understanding of what good customer care looks like.

Operational roles

Finance and Administrative Assistant
You will be the first point of contact for the Nursery and responsible for managing and administering all financial procedures for the Nursery, to include producing monthly invoices for nursery fees and to proactively ensure payments are received to prevent arrears. You will also provide administrative support to the Nursery Manager and the setting.  Essential Requirements – competent in using a nursery database, MS Office packages (including Word, Excel and Outlook), as well as previous experience as an administrator and working in finance/accounts.

Cook
You will be responsible for planning the menus, taking into consideration any dietary requirements; prepare and cook the midday meal and afternoon tea, whilst supporting the work of staff in introducing children to different, nutritious and attractive food. You will ensure the highest standards of hygiene, cleanliness and safety are maintained at all times throughout the kitchen area and stores. Essential requirements – to have obtained Level 2/3 Food Hygiene Certificate.

Kitchen Assistant
You will assist the cook in the preparation of nutritionally balanced meals for the nursery children. You will assist in ensuring the highest standards of hygiene and safety are maintained. Essential Requirements – Level 2 in Food Hygiene or willing to study towards obtaining this qualification. An awareness Health and Safety and food hygiene standards and regulations.

Supported Housing

We work with vulnerable people with support needs, who are homeless or at risk from homelessness, to promote independent living skills, to bring about lifestyle changes and enhance their lives for a better future.

Our valued staff help others to achieve health and well being, establish coping strategies and personal resilience, form supportive networks and make friends, repair damaged relationships, learn to manage money and maximise their income, access suitable housing, identify and realise aspirations, access education, employment and training and put all this together for a happier life.

Click here to see our latest vacancies

Typical roles within the Supported Housing team

Managerial roles

Service Managers
You will lead the work of our staff teams, ensuring the provision of high quality, person centred support that meets service users’ needs and overseeing all aspects of the service.

Young Peoples Intensive Support Managers
You will lead and develop the young people’s intensive support services, so that the staff work creatively and holistically with young people with complex needs so that they grow, change and move on to more independent living in the most appropriate way. The ability to lead, motivate and support staff teams and to develop their support work and other related practice is essential. Experience of working with people with support needs and awareness of services available to them is required, as well as sound knowledge of relevant legislation, including safeguarding.

Assistant Service Manager
You will ensure that service users receive the highest standards of support and to seek ways to continuously improve the service provided. Essential Requirements – Ability to work with relevant client group, inspiring them to pursue their personal aspirations. Ability to support individual employees, motivating and helping them develop their support planning and other related work.

Support roles

Support Officer
You will understand the needs of your client group and be able to offer effective support to enable them to set their own goals and devise action plans to attain these.

Young Peoples Intensive Support Worker
You will work closely to support our young people to help them to develop emotional intelligence and self-understanding; to recover from issues experienced and to develop personal identity and aspirations.

Support Officer
Knowledge and experience of working with the relevant client group, and an understanding of and capacity to deliver personalised support.

Young Peoples Intensive Support Worker
Resilience and the ability to work therapeutically with young people with complex needs and challenging behaviours to develop life skills in all areas. Relevant qualification in youth work counselling and or mental health and willingness to work a rota.

Security roles

Night Concierge
You will be responsible for maintaining the safety and security of the service overnight. You will enjoy working with young people and will work closely with the rest of the team to provide consistency of approach.

Older People’s Services

When you work in one of our older people’s services teams, everyday is a rewarding one. In our residential care homes you will provide individual care for our elderly residents and will be part of our experienced teams trained in dementia care. In our Housing With Care and local community support services you will support the elderly in both our schemes and communities to lead fulfilling lives confidently and as independently as possible.



Everyone in our team prides themselves on getting to know each resident and tenant as an individual to foster an approach that the individual, family and loves ones can respect and feel comfortable with.

What makes us different is our ongoing commitment and investment to organisational training and personal development to enable our valued team members to reach their full potential through our bespoke Competency Framework.

Click here to see our latest vacancies

Typical roles within Older People's Services

Managerial roles

Care Home Manager
You will have overall responsibility for ensuring the Care Home meets the legislative requirements, providing strong leadership; behaviour which ensures a viable business, enables and encourages employees to provide customer focused care at all times and develops employees to their full potential. Essential Requirements – Level 5 Diploma in Health & Social Care or willing to achieve the qualification. Proven track record in senior management role in a relevant care setting.

Deputy Care Home Manager
You will work collaboratively with the Care Home Manager to manage the day-to-day organisation of the Care Home, ensuring that we provide high standards of care and welfare. In their absence you will take overall accountability for this. Essential Requirements – Level 5 Diploma in Health & Social Care or willing to achieve the qualification.

Extra Care Services Manager
You will have overall responsibility to manage and improve the services and support provided within Extra Care Schemes and the community, thereby enhancing the quality of life and health of service users. Essential Requirements – Level 5 Diploma in Health & Social Care. Proven track record of leading and managing a Care Home/Extra Care Scheme and ability to fulfil the requirements of the Care Quality Commission (CQC) for the delivery of Extra Care Schemes.

Care and Support Manager
You will manage the day-to-day operation of an Extra Care Scheme; assisting tenants to develop and maintain an independent lifestyle, as well as supporting those in the community. Essential Requirements – Level 3 Diploma in Health & Social Care or equivalent. Proven track record of leading and managing a team in a care setting. To be fully aware of the requirements of the Care Quality Commission (CQC) for the delivery of Home Care services.

OPS Business Manager
You will work closely with the care home managers to assist with business development; ensuring services meet the needs of residents, families and the local community. Leading and managing the admin team across three sites. Essential Requirements – NVQ/Diploma in Business Studies (or equivalent), strong IT skills and proven experience of leading and managing a small team, together with effective communication skills.Lead Practitioner in Care You will provide responsive information, training and monitoring services to help support the Manager and Deputy Manager in the day-to-day running of the home. You will provide advice, coaching and support to team members. Essential Requirements – Level 3 Diploma in Health and Social Care or willing to study towards the qualification. Experience of managing a small team.

Lead Practitioner in Care
You will provide responsive information, training and monitoring services to help support the Manager and Deputy Manager in the day-to-day running of the home. You will provide advice, coaching and support to team members. Essential Requirements – Level 3 Diploma in Health and Social Care or willing to study towards the qualification. Experience of managing a small team.

Extra Care Business Manager
You will work closely with the Extra Care Services Manager to assist with the business development ensuring services meet the needs of tenants and families. You will lead and manage the admin team across three sites. Essential Requirements – NVQ/Diploma in Business Studies (or equivalent), strong IT skills and proven experience of leading and managing a small team, together with effective communication skills.

Support and care roles

Lead Practitioner in Care
You will provide responsive information, training and monitoring services to help support the Manager and Deputy Manager in the day-to-day running of the home. You will provide advice, coaching and support to team members. Essential Requirements – Level 3 Diploma in Health and Social Care or willing to study towards the qualification. Experience of managing a small team.

Care Team Leader (Day or Night)
You will be responsible for organising the daily work of the Day Care team, promoting effective teamwork ensuring that high quality services are delivered. Essential Requirements – Level 3 Diploma in Health and Social Care or willing to study towards the qualification. Experience in managing others or the ability to learn.

Day Care Assistant (Day or Night)
You will deliver care and support to the residents in responsible way which respects the rights and dignity of the individual and promotes independence. Essential Requirements – Ideally Level 2 Diploma in Health and Social Care; however, we will support your study towards this qualification.

Operational roles

Care Homes Administrator
You will provide a high standard front-of-house facility, including dealing with telephone enquiries, responding to face-to-face enquiries from residents, families and health professionals. You will provide administrative support to the home as well as maintaining databases. Essential Requirements – Competent in the use of MS Office packages, including Word, Excel, Powerpoint, Outlook and an understanding of the Data Protection Act. Familiarity with benefits system as appropriate to residential care for the elderly.

Senior Housekeeper
You will be responsible for organising the daily work of the housekeeping team, auditing, ordering & stock control duties and ensuring a high quality service is delivered. Essential Requirements – Ability to work well as a leader to inspire and motivate the Housekeeping team, as well as an understanding the needs of older people.

Housekeeper
You will provide residents with a high level and individualised housekeeping service, taking into consideration their independence and carry out cleaning duties in a manner that is supportive of this. Essential Requirements – Ability to plan and organise own work-load effectively to ensure that routine tasks are carried out promptly. An understanding of the needs of older people.

Cook
To prepare good quality, nutritionally balanced meals using fresh in season produce whenever possible, ensuring attractive presentation for residents (and staff when required) and keep accurate records. You will also supervise other kitchen staff and provide appropriate training.

Catering Assistant
You will assist the cook in the preparation of nutritionally balanced meals for residents (and staff when required. You will assist in ensuring the highest standards of hygiene and safety are maintained. Essential Requirements – An awareness Health and Safety and food hygiene standards and regulations. An understanding of the dietary and social needs of older people.

Laundry Assistant
You will be responsible for laundering all linen, bedding and resident’s personal clothing, taking into consideration their independence and carry out duties in a manner that is supportive of this. Essential Requirements – Ability to plan and organise own work-load effectively to ensure that routine tasks are carried out promptly. An understanding of the needs of older people.

Extra Care Co-Ordinator
You will support the Home Care Service Team through the provision of effective and efficient administration, secretarial and reception services. This will include employee’s timesheets, investigating any discrepancies and maintaining appropriate care and support records. Essential Requirements – Competent in the use of MS Office packages, including Word, Excel, PowerPoint, Outlook and an understanding of the Data Protection Act.

Administrative Officer
You will support the CHS Home Care Service Team through the provision of effective and efficient administration, secretarial and reception services. This will include maintaining appropriate care and support records; ensuring domiciliary care hours are invoiced; and assisting the Care Services Management team with the care team rotas. Essential Requirements – Competent in the use of MS Office packages, including Word, Excel, PowerPoint, Outlook and an understanding of the Data Protection Act. Familiarity with benefits system as appropriate to residential care for the elderly.

Housing Officer
You will be the principal link between tenants, applicants and the housing, property and care services teams, dealing with enquiries and providing information and support. You will also promote and co-ordinate social activities amongst residents and to develop links with the local communities. Essential Requirements – An understanding of older people’s health issues; services available to them and a working knowledge of welfare benefits for older people.

Housing and Customer Services

We take pride in providing good quality, well maintained homes with good value for money. Our housing management service is personal and flexible – and our housing team is responsible for managing its ‘patch’ which means we get to know our customers.

The Property Services Team within CHS is responsible for providing and repairs and maintenance service to our many customers. Our dedicated customer services team is the one-stop shop for all customer enquiries.

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The typical roles we have within Housing and Customer Services

Head of Housing and Customer Services

You will lead and manage the Housing Team to ensure that a first class housing management and frontline service for all customers is developed and delivered, in partnership with customers, whilst providing strategic advice relating to housing management and customer services to the Board and Management Team.

You will also lead and manage the Customer Services Team that provides a first point of contact for the organisation including dealing with housing and repairs related queries from customers by telephone, email and through our website.

Essential Requirements – You will have proven leadership skills to develop and deliver customer-focused housing and customer care service and the ability to advise the Board and Senior Management Team on national and local policy developments regarding housing services and the implications for CHS.

Housing Manager

You will assist the Head of Housing to ensure a first class housing management service is developed and delivered in partnership with customers to maximise customer satisfaction. You will lead and mentor the Housing Officer Team to ensure they are effective and perform to the highest possible standards.

Essential Requirements – You will have a proven track record of leading and managing a team; experience of housing management and sound knowledge of the social housing environment; and the drive to improve performance in these areas.

Housing Officer

You will deliver a high quality housing management service in the social housing and shared ownership services, achieving a high level of customer satisfaction and assisting customers to successfully sustain their tenancies. This will be achieved by responding creatively and confidently to customers’ needs.

Essential Requirements – you will have excellent interpersonal and negotiating skills, with an understanding of social housing issues, income and welfare issues and services available to them.

Housing Assistant

You will provide administrative support to the Housing Management Team generally and in relation to specific responsibilities including income management. You will be the first point of contact for customers with standard queries and provide good quality, knowledgeable advice.

Essential Requirements – You will have excellent organisational, oral and written communication skills, together with applied knowledge of social housing and customer care and quality issues.

Tenancy Support Officer

You will deliver ongoing or short term support for customers with support needs or who need unusually intensive housing management input. This will be assessed by carrying out initial assessments and agreed support plans which are person centred and focus on achieving positive outcomes.

Essential Requirements – You will have in-depth experience of working with people who need support and the ability to tailor your communication style with customers according to their needs and challenges. This will be achieved through a sensitive approach with customers, colleagues and stakeholders alike.

Customer Services Manager

You will lead the delivery of our first class customer focused service which is the main point of contact for all callers. You will take responsibility for managing and developing the Customer Services Advisors, fostering a culture of excellence.

Essential Requirements – You will have proven experience of delivering an effective customer-focused service and budget management; monitoring performance against agreed targets to take appropriate action to improve performance as necessary.

Customer Services Advisor

You will deliver a first class customer-focused service to customers about a range of issues, mainly by phone and wherever possible resolving the enquiry in full to the customer’s satisfaction. You will also provide administrative support to the Housing Management and Property Services Teams.

Essential Requirements – You will be able to assertively negotiate with customers in a confident manner, whilst exercising discretion and diplomacy at all times. You will be competent in the use of MS Office packages.

Head Office

Our Head Office is conveniently located in Histon, close to the Guided Bus Route and other major transport links and within walking distance of local amenities.

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The departments and roles that we have at our Head Office

Human Resources

HR Director

HR Project Manager

HR Advisor

HR Assistant

Training Co-Ordinator

Finance

Finance Director

Head of Treasury and Business Planning

Management Accountant

Assistant Management Accountant

Finance Accountant

Business Performance Manager

Finance Officer

Finance Assistant

ICT

Head of ICT

ICT Applications Support Analyst

ICT Support Analyst

ICT Support Technician

ICT Service Desk Analyst

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