Advice and Support

We offer support and advice to our own customers as well as the wider Cambridgeshire community. Most of our services are delivered in Cambridgeshire but we also provide some services in Peterborough and West Norfolk. Although there are eligibility criteria for all these services, we will try to connect you with a relevant service if you do not meet these.

We can support you with:

  • Money Matters
  • Help in a Crisis
  • Getting Back to Work
  • Getting Involved in Your Community

Click below if you are in need of advice and support

We understand that money can be an emotional subject and trying to manage it can be worrying. We also understand that everybody’s situation is different which is why we try to make sure the same Money Matters Advisor sees you each time.

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A crisis can occur for lots of different reasons – benefit delays, losing a job, an unexpected bill or gradually things getting more difficult until no longer you feel you can cope. If you don’t have enough money to feed, clothe or keep warm there is help available. There is no need to struggle alone.

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We all need advice from time to time but it’s not always easy to know where to find it. Are you worried about your job or even just lost it? Ever wanted to try something new but don’t know where to start? Plan to go back to work at some point and want to brush up on your skills first? Not sure how to get an employer to notice you?

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Our experience is that when we work closely with our customers and harness their skills, knowledge and creativity, we are able to achieve more together than we possibly could by working by ourselves.

That’s why we are so excited to be working closely with people who want to develop Time Currencies in Cambridgeshire.

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CHS is an organisation that provides support to enable people to overcome issues and difficult experiences, take opportunities and get on in their lives.

When people face a problem they cannot sort out by themselves there are a number of support services working in Cambridgeshire that can help. CHS is one such organisation.

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Partnership for success

Our experience is that the best quality services, outcomes, and lasting benefit is created in collaboration with customers, service users and other stakeholders. By harnessing their capacity, knowledge and creativity, we are able to achieve more by working together effectively.

To do this, we co-ordinate the Cambridgeshire and Peterborough Financial Capability Forum which brings together local government, and the local voluntary and community sectors to enable us all to better understand the impact of national policy changes and work together to try to join services up at a local level. If you would like to find out more about this please contact moneyadvice@chsgroup.org.uk.

We are an active member of the GET Group, which also brings together organisations to better support people into education, training or employment. And we are working closely with Cambridgeshire County Council and Spice to bring Time Credits to Cambridgeshire.

We also work with stakeholders to bring in resources to the local area by collaborating on joint projects. We are currently partners in Making Money Count, which offers everyday help with money to people living in Fenland. And we lead a project to support people to overcome financial barriers to getting back to work

If you would like to talk to us about how you think our organisations might work together please contact our Head of Community Investment on newhorizons@chsgroup.org.uk