You may rent your home or be shared owner. Either way, we hope you will find the information here useful. If you need any further help, please
contact us and we will be happy to help you.
Have your say
We aim to make sure that our services and priorities are driven by what you want. You can get in touch in a variety of ways:
- Contact us
- E-mail, phone, write or Livechat with us
- Join our Customer Committees or one of our focus groups
- Join one of our Customer Committees or focus groups
For more information click here. We look forward to hearing from you.
Once we have completed a repair in your home, you may receive a telephone call or text message asking if you are satisfied with the repair. The caller ID will be 0203 0402175 and will ask you to select Number 1 if you were satisfied or Number 9 if you were dissatisfied.
If you tell us that you were dissatisfied with your repair, our Customer Services Team will then contact you to find out further details about what we could have done better.
Your feedback is used to help us monitor the performance of our repairs service and identify where we can improve our service. However, if you do not want to receive these calls or text messages, please contact the P&Q Team by email email@example.com or phone 0300 111 3555.
Rents and charges
Whether you are a shared owner or rent your home from CHS, you will have monthly or weekly charges to pay. Click here for ways to pay your charges.