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Our Culture & Values

CHS Culture & Values

CHS is all about people. We’re about the 7,000 people living in our affordable homes and the 2,000 people who choose to rely on our care, support and community investment services. And we’re about the CHS team of 300 people who spend time listening to customers to make sure we deliver the high quality services they want.

Our culture is based on a set of five values; respect, approach, partnership, openness and delivery. These shape the high quality services we deliver to our customers. Our values, together with our experienced and knowledgeable staff is what makes us different from other organisations. Click here to see our latest vacancies


As CHS Group employs more than 250 people we are required by law to publish an annual gender pay gap report showing the difference in average female earnings compared to average male earnings, regardless of their role.  This is different from equal pay where companies are required to ensure that men and women are paid the same for doing the same or similar roles – view our CHS Gender Pay Gap Report April 2022 .

For historical data view CHS Gender Pay Gap Report April 2018Open this document with ReadSpeaker docReader, CHS Gender Pay Gap Report – April 2020Open this document with ReadSpeaker docReader  for more information.

Our values are at the heart of everything we do at CHS.

Respect We see people as people and treat everyone with fairness, respect and dignity.

Approach We put as much emphasis on the way we do things, as on what we do.

Partnership We work hard to develop open communication and equal relationships with our customers, staff and partners which value their contributions and enable us to work together effectively.

Openness We are open, positive and flexible towards both new ideas and problems, and we encourage innovation and creativity that improves the outcomes from our services.

Deliver We do what we say we will do and hold ourselves accountable for our actions.

Our vision

Our excellent team will enable CHS to deliver services that make a positive difference to the people who use our services through the provision of high quality, customer focused services.


What we are looking for

Our strength as an organisation lies in the quality of our people and we are always looking for individuals with enthusiasm and commitment to join us – people who share our values and want to provide excellent customer service.

We want the best people, we want them to stay and develop with us.

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