At CHS we believe that the way we delivery a service is just as important as the service itself and so we are always pleased to receive reviews and feedback that acknowledges this. Here are just some of the comments we have had about our services. If you would like to leave a comment about any of our services, then please contact us
‘Best thing I have done for myself is to come and live in this wonderful home. I feel secure and if I need help there is always someone ready and willing to help, and you have the choice of mixing with the other residents and Day Centre so there is mostly something you can get involved in, which is better than being on your own all day. And family can visit whenever they want to and you get a lovely meal each day served in the dining area so you don’t have to worry about cooking which is sometimes a problem. Just need food for breakfast and your tea time or supper so all around it is wonderful being here – would fully recommend it.’ Tenant at Moorland Court Housing With Care scheme Melbourn 20th February 2019
“They are free to do their own thing within their flat and spend their time as they choose.” “I’m very, very happy. All the carers are lovely, I’ve got no complaints whatsoever.” “There is a significant amount of residents who benefit from being around people of a similar age and similar experiences and it gives them the opportunity to have a chat and build new friendships.”
“I cannot sing the praises of Moorlands too highly. The accommodation is lovely. Each flat is spacious, bright, warm and clean. The staff are sensitive, skilled and compassionate and clearly care deeply about the best interests of the residents. My mother never failed to tell me how happy she was at Moorlands and how well cared for.” “Moving to Moorlands is the best decision I’ve ever made. It has allowed me to remain independent, have peace of mind and make the most of my life.”
“People can be as independent as they like, we’re just here for extra support, extra security.” “It feels like you’re part of a community.” “Residents’ families put all their trust into us carers to look after their loved one as best as we can and how they would want them to be looked after themselves, so building up a relationship with our residents is really important.”
“When my mother died of cancer, Money Matters provided advice and support. I’m now in my first job since university, which wouldn’t be possible without Money Matters, they changed my life.”
“It’s improved my mental health and sleeping pattern to have a comfortable bed. Having more floor space in a small room by having the right furniture has helped my stress levels go down and my creativity return. It’s helped me get in the right place to look for full time work again”
“This project has helped me get my life back on track. It’s been a challenging time, but with CHS’s help, I’m on my way!”
“Railway House helped me better myself beyond my wildest dreams. I was at risk of homelessness when I came here, but now I’ve secured a place at a London university to study event management.” “When moving here I met with a keyworker to complete a support plan. I now have a job at the British Antarctic Survey and have the chance to go to Antarctica for six months.”
“I was homeless before I came here, it just felt like I didn’t have anywhere I could call home. CHS is brilliant and amazing really, especially for helping young people like myself”
“Russell street is the best place I have ever lived. I am happy as staff really engage with you here”
“In 2015 my community nurse introduced me to the Corona community. As soon as I walked in I felt welcome, safe, and in a space where I didn’t have to pretend I was ok. Staff helped me discover so much about myself.” “Corona House was so welcoming, friendly and supportive. During my life I’ve had two children, fought for access and battled cancer. The support has been amazing from Corona. I’m one of the lucky ones.” “When I became homeless I didn’t know who to contact for help. When I found Corona I received the loveliest welcome and support. I always say, never give Corona up, always keep it as a lifeline and always be thankful. I’m so thankful.”
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