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Corona House

At Corona House in Cambridge we provide accommodation and support for women aged 18-64 who are homeless or at risk of becoming homeless.

To read what our residents say about living here click here

You can apply using our online digital form below or print off a paper version here and email it to us at Coronahouse2@chsgroup.org.uk

CHS Community Support Housing Referral Form

Corona House is a partner of the Streets to Home partnership whose services aim to put people in control so they can make lasting improvements, live independently, feel part of their community, make informed choices and access training, education and employment.  You can find out more in the latest edition of their Newsletter – July 2022

Corona House offers:

  • 6 self-contained flats, with bedroom, kitchen/diner and bathroom
  • One to one support from a dedicated support worker
  • A wide range of social activities to get involved through our Corona community, including drop-in social and lunch sessions, advice sessions, creative workshops and trips out
  • A safe, nurturing and empowering environment
  • Personalised support to achieve your aspirations
  • Support staff on site daily each week Monday to Friday, and an emergency call point to speak to an advisor at other times
  • Privacy, confidentiality, dignity, independence, choice and personal rights
  • Support to make positive changes in your life
  • Communal kitchen, sitting room and meeting/activity rooms, bicycle shed, patio garden
  • Wi-Fi

What type of support will I get at Corona House?

Whilst at Corona House our experienced staff will give you support tailored to your needs including:

  • Support and motivation to make positive changes and recover
  • Getting into daytime activities, training, education and employment
  • Setting up home and settling in
  • Help with family relationships and making friends
  • Support to develop emotional intelligence, self-understanding, remove blocks to personal progress, enable recovery from issues experienced, and encouragement to develop your own personal identity
  • Life skills and becoming more independent
  • Coping skills and strategies
  • Staying safe
  • Advice and support regarding physical and mental health, diet, substance misuse, contraception, sexual health, domestic and other forms of abuse
  • Budgeting and money management
  • Advice and support to claim welfare benefits
  • Understanding occupancy agreements and obligations, and keeping your tenancy
  • Support with moving on to suitable accommodation
  • Continued resettlement/outreach support after moving on from Corona House
  • Membership of Corona Community

Eligibility and applying for a place at Corona House

The supported housing service at Corona House is available for women aged 18+ who are homeless or at risk of homelessness and who are in need of support. Priority will be given to those who have a local connection to the area. You can apply using our online digital form below. We hold an accommodation panel two-three times annually.

What People Say...

"In 2015 my community nurse introduced me to the Corona community. As soon as I walked in I felt welcome, safe, and in a space where I didn’t have to pretend I was ok. Staff helped me discover so much about myself."

Corona House resident

"Corona House was so welcoming, friendly and supportive. During my life I’ve had two children, fought for access and battled cancer. The support has been amazing from Corona. I’m one of the lucky ones."

Corona House resident

"When I became homeless I didn’t know who to contact for help. When I found Corona I received the loveliest welcome and support. I always say, never give Corona up, always keep it as a lifeline and always be thankful. I’m so thankful."

Corona House resident

Corona House - Frequently Asked Questions

How long can I stay at Corona House?

The usual length of stay is up to 2 years and when ready we help you find suitable accommodation to move on to, which may be your own room in a shared house or your own flat.

How do I apply for a place at Corona House?

You are welcome to visit us to find out more. You can apply for a place yourself or be referred by an agency you already have contact with. We will send you an application form. If you have no-one to help you, please contact us and we will assist you through the application process.

What happens once I’ve applied?

Once we receive your application form we will ask you to meet with us so you can talk about what you want. An assessment of your support requirements will need to be carried out by two members of our staff who will meet with you and your referrer if applicable.

How are places at Corona House allocated?

All applications and assessments are discussed at our Allocation Panel and the Panel will decide if you can be offered a place. The Service Manager will let you know the decision and this will be confirmed in writing. If you are offered a place you may be able to move in straight away if there is a vacant place, or if there are no vacancies at the time we may add your name to the waiting list. If you are not offered a place, we will tell you why and wherever possible suggest alternatives for you to try.

Can I appeal if I don’t get offered a place?

Yes, you have the right to appeal. You or your referrer must write to the Service Manager within 14 days of receiving the rejection letter giving reasons why you think the decision was wrong. If the Service Manager thinks your application should be reconsidered, then your application will be looked at again at the next Panel meeting. If the Service Manager does not think your reasons for appealing are justified, your appeal will be passed to the Community Support Manager at CHS who will arrange an appeal hearing. You have the right to have someone with you at the appeal hearing.

How much will I have to pay to live at Corona House?

You will need to pay the rent and any service charges and may be eligible for Housing Benefit towards these costs. In many cases tenants only have to pay their personal service charge for hot water, heat and light as this is not eligible for Housing Benefit. You do not have to pay for the support.

Meet the managers

Nicky Saunders

Nicky Saunders

Manager

Breege Brandon

Breege Brandon

Community Support Manager

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