Reporting a repair by WhatsApp

If you are reporting a ‘general repair’ to our contractor Foster, you can now send them photos of the repair via email or WhatsApp to help them diagnose the issue Email fostercentral@fpm-ltd.co.uk WhatsApp 07377 989073

Dos

• Ensure Proper Lighting: Use good lighting for clear visibility
• Focus on Problem Area: Center and focus on the issue
• Provide Context: Capture the surrounding area
• Include Details: Show tags, model numbers, etc
• Use Multiple Angles: Take photos from different perspectives
• Keep Camera Steady: Avoid blurry images
• Check Photos: Ensure clarity and detail before sending
• Label Photos: Provide brief descriptions if possible

Don’ts

• Avoid Poor Lighting: Don’t take photos in dim conditions
• Don’t Zoom Excessively: Move closer instead of zooming
• Exclude Unrelated Items: Keep focus on the repair area
• No Filters/Effects: Use natural images
• Show Context: Don’t only take close-ups
• Avoid Low-Resolution: Use high-resolution images
• Don’t Ignore Safety: Avoid dangerous positions
• No Edits: Send unaltered photos