We are here to support you
I am writing this in the middle of the most challenging time most of us have ever known. CHS regularly tests and updates our plan for how to manage in a crisis but even this had not fully prepared us for the pandemic we are all facing. It has had a huge impact on our services, our staff, our residents and service users. We have adapted as quickly as we could and moved our staff to home working. We have given them the best secure access we could to all of our work IT systems to keep our services running.
We’ve had difficulties but everyone is doing their absolute best to pull together as a team to solve problems as they crop up. Everyone, including me, is really focused on the most important thing, which is delivering services to you. CHS staff are really living up to the challenge. I want to pay a tribute to and thank the staff who are delivering those services as well as they can in very difficult circumstances.
I am sure many of you are affected in different ways yourselves. We are thinking of you and we do have resources in place to help. In particular, please see our article on the support our money matters team can provide. We are doing our best to look after you so please look after yourselves and each other too. Remember:
You are not alone – Don’t be afraid to ask for help
Nigel Howlett – Chief Executive