Our Housing & Communities Connector Service

At CHS we know that life can sometimes feel overwhelming, and getting the right support at the right time can make all the difference. Our Housing & Communities Connector service is here to help tenants stay well, feel confident, and keep their tenancy stable.

What we do

This service supports CHS tenants with their health, wellbeing, and independence. We can help you stay connected to the services and support that matter most, including:

Health services
Social care
Community groups
Local activities that boost wellbeing

We offer one-to-one support, including home visits and practical help when needed. Our approach focuses on your strengths – building confidence, developing life skills, and finding solutions that work for your situation.

We work closely with other CHS teams and external organisations to make sure you get the right help at the right time, preventing problems from growing, and reducing the risk of your tenancy being affected.

Who can use this service?

Any CHS tenant can access the Housing & Communities Connector service. You just need a referral from your Housing Officer or the Money Matters team.

A tenant’s experience

“Thank you for your kindness and encouraging words… you go out of your way to help because you genuinely care. You are making differences to people’s lives. Your small acts of kindness, even with me, have made such a difference.”

If you feel this support could help you, get in touch:

Housing Officer Call 0300 111 3555 and ask for your Housing Officer – or contact them on their direct number if you have it.

Money Matters Call 0300 111 3555 and ask for the Money Matters team or email moneyadvice@chsgroup.org.uk with your contact details and a brief description of your situation. One of our advisers will get in touch.

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