CHS Group signed up immediately to the Make A Stand pledge last May, having also committed to work towards accreditation with the Domestic Abuse Housing Alliance.

The Make a Stand pledge has been developed by the Chartered Institute of Housing in partnership with Women’s Aid and the Domestic Abuse Housing Alliance (DAHA), encouraging housing associations to make four focussed commitments.

We already met pledge One, to have a policy to support residents. More recently we have agreed a policy for colleagues, developed our website information and other awareness raising materials, and appointed a champion at a senior level to drive forward further development of our support for those experiencing domestic abuse.

Therefore we can now say we have delivered on the pledge, but, that doesn’t mean ‘job done’. This has been the springboard for much other work on our case management, training and partnerships; we’re preparing for DAHA accreditation assessment in the next few weeks and will continue to develop our approaches. Already we have seen the number of recorded domestic abuse cases with customers increase by 300% since doing more to raise awareness and our confidence in tackling domestic abuse.  

We’re so glad to have had the support of the DAHA experts and other partners to help us develop our approach to domestic abuse, and look forward to working with the passionate people and organisations who have done so much to raise the profile of domestic abuse and to remind everyone in our sector how much we can and should offer.