Privacy Policy

Website Terms & Conditions – Privacy Policy

Welcome to the CHS Group website.  We are serious about protecting your privacy. If you are asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement, which may be changed from time to time by updating this page.

We are committed to ensuring that the information contained on this website is accurate and up-to-date. However, the information contained on our website is for guidance only and we make no representation or warranty as to its accuracy or completeness. Information contained on this website can be subject to change without notice.

The information we may collect from the contact forms or via the live chat facility on our website includes:

  • Name
  • Address
  • Telephone number
  • E-mail address
  • Any other information you wish to provide

We require this information to provide you with the services you require. We also use the information for:

  • Answering your queries
  • Internal record keeping
  • Improving service delivery

The information you supply will be kept securely and in accordance with our document retention policy. In the course of dealing with your enquiry we may need to pass your details on to one of our contractors or partner organisations, which provide services on our behalf (such as property maintenance or courier services).  These third parties are also required to keep your personal information in accordance with Data Protection Legislation. We will not pass on your personal details for commercial purposes.

We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect ourselves and our users. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the website, and that use is deemed by us inconsistent with these terms and/or any additional terms.

If you apply for a job at CHS by either completing an application or submitting a CV via e-mail then you will be providing personal data, which will only be used for assessing your suitability for the job you have applied for and any subsequent interview process.

You may request details of personal information which we hold about you under Data Protection Legislation. If you would like a copy of the information held on you please complete the Request for Personal Data Information Form and return it to dataprotection@chsgroup.org.uk or in writing to CHS Group, HR Department (Data Protection), Vision Park, Endurance House, Histon, Cambs, CB24 9ZR.

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information asap on receipt of notification from you.

This policy only applies to this website and not to the websites of other companies, individuals or organisations to which we provide links. You should refer to their privacy policy for information on how they collect and process personal data.

This privacy policy was last updated on 1st November 2017.

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