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Get Involved – Volunteering

Here at CHS we have many ways for you to get involved and make a difference in the local community

Have you got time to make a difference?

  • Would you like to help improve our services?
  • Would you like to know more about what we do
    and how we do it?
  • Would you like to give something back
    and contribute to improving peoples lives?
  • Would you like to learn new skills
    and meet new people?
  • Would you like to earn time credits while volunteering for CHS?

Smiling young black resident promoting CHS's commitment to equality, diversity and inclusion in CHS social housing homes

Customer Involvement Opportunities

Tenant Committee 

What’s involved?  Meet other tenants and have a voice on how CHS is run. You will be required to attend a minimum of 2 meetings a year where we will get your views on how your want services run.

Complaints Panel

What’s involved? This Panel reviews complaints to ensure that solutions are fair and just. Tenants can request that the panel be involved at any time during the complaints process. You will act as a mediator between CHS and tenants to help resolve disputes.

Scrutiny Panel

What’s involved? This panel looks at the services that CHS provides, to ensure that they provide value for money, and how we compare to other Housing Associations

Become an Estate Inspector

What’s Involved? Estate inspectors give us crucial feedback on the condition of their estate and the quality of the work our contractors do for us.

Repairs & Gas Heating

  • Gasway
  • Fosters

What’s involved? Meeting with our contractors to discuss their performance and our plans for the future. Tenants are invited to sit on core groups that examine if contracts are being followed and are providing value for money.  This also helps to build a good rapport with them to ensure a solid relationship

Help chose who works for us

What’s involved? Helping us to employ the right people for the role.

Meetings are held at Endurance House, Histon, Cambridge and online

When you volunteer

  • Your time you will be repaid with access to training and learning new skills.
  • You will also receive time credits and travel costs.

Homeless Mentor Volunteers – Cambridge City

What do mentor volunteers do?

Mentor volunteers are matched with those experiencing homelessness who have similar interests, hobbies or skills. Social connections can be vital for people who have been homeless to help them stay off the streets. This role enables volunteers to offer more to help people on the streets to make positive changes in their lives.

What will you get in return?

Volunteering with CHS will give you the chance to make a positive difference to the lives of people living on the streets of Cambridge.

You will get the chance to share your interests, hobbies or skills with others, as well as gaining or developing skills in one-to-one relationship building and mentoring.

Find out more

Women’s Allotment Project Volunteer – Corona House/Burnside Allotment, Cambridge

 4-5 hours per week. Pilot project until the end of February 2022, with the view to continue after this

Benefits: Travel expenses, training appropriate to the role, regular supervision and support and a caring environment

Corona House is a unique women’s service supporting people with housing, mental health issues and other support needs.

Our service has two elements:

  • Corona House – where we provide high quality support and accommodation for around two years, to six women who would otherwise be homeless or at risk of homelessness.
  • Corona Community – a unique programme of supportive group activities available to Corona House residents, ex residents and to other local women.

The CHS team at Corona House are looking for a female Allotment Project Volunteer to join us.

We are looking for a friendly woman who is interested and has experience in horticulture, gardening and/or allotment tending. She will also enjoy being part of a group and confident to support other women to be involved with the planning, design and tasks involved in looking after an allotment.

Please see role description  for more information

To apply, download and complete this application form and email it to

Days/times/hours can be negotiated.

For an informal discussion about this post, an application form and/or a visit to the sites, please contact Nicky Saunders, Service Manager on 07841 065445.

Closing date for applications: 9am on the 29th November 2021

This role is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010

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