Customer Involvement Opportunities
What’s involved? Meet other tenants and have a voice on how CHS is run. You will be required to attend a minimum of 2 meetings a year where we will get your views on how your want services run.
What’s involved? This Panel reviews complaints to ensure that solutions are fair and just. Tenants can request that the panel be involved at any time during the complaints process. You will act as a mediator between CHS and tenants to help resolve disputes.
What’s involved? This panel looks at the services that CHS provides, to ensure that they provide value for money, and how we compare to other Housing Associations
Become an Estate Inspector
What’s Involved? Estate inspectors give us crucial feedback on the condition of their estate and the quality of the work our contractors do for us.
Repairs & Gas Heating
What’s involved? Meeting with our contractors to discuss their performance and our plans for the future. Tenants are invited to sit on core groups that examine if contracts are being followed and are providing value for money. This also helps to build a good rapport with them to ensure a solid relationship
Help chose who works for us
What’s involved? Helping us to employ the right people for the role.
Meetings are held at Endurance House, Histon, Cambridge and online
When you volunteer
- Your time you will be repaid with access to training and learning new skills.
- You will also receive time credits and travel costs.