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Alex Wood House Care Home in Cambridge – CQC Good, Dementia Care

Alex Wood House care home is now run by Athena Care Homes and can be contacted here

Alex Wood House care home, Cambridge

Alex Wood House is a residential care home in Cambridge for residents who are frail, elderly and may have a diagnosis of or are living with dementia.  Situated in Arbury on the north eastern side of Cambridge, three miles from the city centre, it is a well designed, purpose-built home with attractive gardens. The home offers 24-hour residential care and is registered with the Care Quality Commission (CQC) to accommodate 36 older people, over the age of 65 years.

Facilities at Alex Wood House care home

  • 36 single rooms, all with en-suite facilities to accommodate residents who are frail, elderly and may have a diagnosis of or are living with dementia
  • A High Dependency Household is located on the ground floor, dedicated to caring for and supporting residents with higher needs and with advanced Dementia.
  • All rooms are linked to a call system when staff assistance is required
  • Fully wheelchair accessible with lift to first floor
  • Bedrooms are close to communal lounges and dining rooms
  • All specialist bathrooms are equipped with adapted fittings for an improved bathing experience
  • Alex Wood House is able to offer an event room to the local community at reasonable costs
  • All meals are cooked on the premises in our own kitchens in partnership with Apetito and have been awarded a five star rating by Environmental Health

Other Care Homes in Cambridge

CHS also runs in Cambridge:  Langdon House .  We also run three Housing with Care schemes.  – click here for more information about our different housing and care services

Our Values are at the heart of what we do

What our residents and their families say about Alex Wood House care home

“I can’t ever thank you enough for the care you provided my Granny when she lived at Alex Wood House, it was so lovely to know that Granny was so well looked after, safe and happy.”

“I find it difficult to express in words my appreciation of the amazing patience, expertise, love and care that Dad has received from the management and carers in Alex Wood House and how the knowledge of this has given confidence and comfort to me.”

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“Thank you so much to all the staff at Alex Wood House, for making my Mum feel so safe and comfortable.”

“All of the staff are always very happy and helpful, and Mum often says how lovely everyone is to her.”

“Words can not convey my huge admiration, respect and gratitude for everything you do for Dad and for all the residents. Because of you, I can rest assured that he is in excellent hands, safe and incredibly well care for.”

Life at Alex Wood House care home, Cambridge

The primary aim of our home is to provide all residents with a comfortable home for life, a high standard of care, and a lifestyle that suits their wishes and health/care needs.

We provide this in homely surroundings, with care that enables service users to live as independently as possible, with privacy, dignity and the opportunity or support to make their own choices.

We aim to create an environment which supports both physical, emotional and mental well-being, enabling residents to maintain their rights, identity and personality as individuals.

The facilities include a ground floor High Dependency Household, with a specialist team of staff dedicated to caring for and supporting residents.  This is fully equipped for those who have higher support needs and benefits from a sensory room. The rooms on the first floor are for older people who require care in a residential setting. In order to ensure peace of mind, all rooms are linked to a call system when staff assistance is required. The home is fully wheelchair accessible. Bedrooms are close to  communal lounges and dining rooms. In addition, all bathrooms are equipped with adapted fittings for an improved quality of life.

We work with Apetito’s team of dietitians, nutritionists and food scientists to ensure all our meals not only taste great, but also deliver optimal nutritional value across a range of dietary requirements, and make a real difference to people living with specific health conditions, such as Dysphagia and malnutrition.  Apetito’s texture modified diets have been awarded The Queen’s Award for Enterprise and Innovation.

“I really look forward to mealtimes; there’s always lots of variety and I know I’m getting a healthy balanced meal” CHS Care Home resident

Nourish is an electronic care management platform that enables care teams to plan, record, report and coordinate care, all focussed on the individual and provides staff with up to date information. Nourish enables the care team to record notes at the point of care, providing accuracy and detail.

“Nourish allows me to log important resident information thoroughly and quickly, and so allows me more time to talk and interact with residents” CHS Care Home Day Care Assistant

In the interests of transparency we have uploaded our licence agreement for your guidance; this is available if you follow this link.  The licence agreement sets out our terms and conditions of residency and is agreed by both parties at sign up.  This safeguards our residents during their stay with us.

How we support our staff, to support out residents

At CHS we believe that our staff are our biggest asset. At Alex Wood House we support our staff in a number of ways so that they, in turn can offer the best possible support to our residents.  This includes:

  • Competitive pay
  • Free DBS check
  • Comprehensive free training and development opportunities with paid time off
  • Free confidential employee assistant helpline
  • Excellent holiday entitlement

Frequently Asked Questions About Living At Alex Wood House

Can I bring my own furniture?

To add to the homeliness at Alex Wood House care home Cambridge, residents are encouraged to bring their own furniture, curtains, pictures and other personal belongings to create familiar surroundings in their room.

A profiling bed is provided in each room, however you can bring your own single bed, if it is assessed that this is suitable for staff to assist you with your care and support needs.

Can I access my personal records and care plans?

All residents have the right to access their personal records and care plans, and it is important to us that they are involved in both the preparation and regular monitoring of their health and social care needs and plans.

Will I need to register with a new GP?

Residents at Alex Wood House care home  may remain registered with their own General Practitioner, if it is within the surgery’s catchment area in Cambridge. If this is not possible residents can register with a doctor of their choice within the local catchment area. Care staff will be able to support with this, and liaise with your GP if you require a visit. Nurses, physiotherapists, occupational therapists and other professionals from the local GP practice visit as needed.

Residents may need hospital treatment from time to time, but generally staff can care for residents even though their needs may change.

What happens if Alex Wood House can no longer meet my needs?

We try to offer a ‘home for life’, however, residents’ care needs may change significantly and if we are unable to meet these needs in a Residential Care Home setting, a move to a Nursing Home may be required. A Nursing Assessment and Continuing Health Care Assessment would be carried out by the District Nursing team.

Will you need to consult with my family?

We will always respect your wishes and with your permission, consult with  your family, power of attorney or advocate, if possible, to complete this transition as smoothly as possible, and continually evaluate our service with you.

What are the mealtime regimes?

Mealtimes are, of course, important. All meals are cooked on the premises in partnership with Apetito.  We offer a varied and seasonal menu, and a choice of main options. Light refreshments and snacks are available during the day in the living and dining rooms. Residents can help themselves to snacks and drinks and may also offer refreshments to their guests or ask care staff to help.

Meal times are protected and we request that visitors do not come during these times.

Can my friends and family visit?

Friends and family are welcome at any time during the day or evening, with the exception of meal times which are protected to ensure that all residents have a pleasant dining experience and adequate nutritional intake.

Residents can entertain guests at the home and invite them for meals (for which there is a small charge payable). Residents are encouraged to spend time with friends and family outside the home and there are many opportunities to participate in a wide variety of events in the home and within the local community.

What additional services are available in a care home?

A hairdresser, chiropodist and optician visit on a regular basis and visits to a dentist can be arranged by the staff. Daily delivery of newspapers and magazines can be arranged

All of the above services are not included within the Care Home Fee’s and incur a cost. Please contact the home for current prices.

A weekly shopping trolley facility is provided within the home for small purchases of toiletries and sundry items.

What religious and cultural services are there at Alex Wood House care home, Cambridge?

Regular Church of England services are held by The Church of Good Shepard within Alex Wood House. Visits from other denominations can be arranged. There are also opportunities to attend religious services of your choice outside the home. Every effort is made to ensure the specific needs of varying cultural backgrounds are met.

How much do care homes cost per week?

The cost of a care home depends on where you live, what type of care you need, your savings and if you own a property. Care homes fees are inclusive of accommodation, laundry, meals, heating as well as other utility costs. 

Registered Care is means tested by the Government, meaning most people who decide to live in a residential care home have to pay a contribution towards the cost of this care.

When visiting the Care Home the Manager will be able to discuss the charges. If you have personal assets of over £23,250 then you will be required to fund at least some of your care. If you own your own home this asset will be taken into account unless a partner continues to live in it. If your assets fall below the £23,250 threshold, help with fees is available from your local Social Services Department.

Before residents can get help to pay the charges of a care home, a care need assessment and a financial assessment will be completed by the Local Authority to agree the type of care that is required, and your eligibility for funding. Further information on fees can be found at:

Do dementia patients pay for care homes?

Yes – specialist care, such as dementia care, will normally charge a higher fee. 

What are the alternatives to care homes?

The alternatives to care homes include sheltered housing accommodation which is specially designed for older people to allow them to live independently. All properties have their own front door, kitchen, and bathroom. Sheltered housing is usually available to people over the age of 55 and normally has a call answering system installed for reassurance. 
Extra care is sometimes known as ‘housing with care’, ‘very sheltered housing’, ‘assisted living’ .   Residents live in self-contained flats, but care staff are available to help with getting in and out of bed, washing and dressing. Can help with cleaning or provide meals. Care staff are based onsite and are typically available 24 hours a day, seven days a week.  Rent is payable for the accommodation and these other services are chargeable.

What types of care are there?

There are many different types of care available

  • Local community services care  which is care delivered in your own home within the community 
  • Live-in care  –  qualified carers living with you in your own hometo keep you comfortable and independent at home supporting you with your specific needs  
  • Residential care  –  offers someone the perfect way to give someone as much of their independence back by giving added security of 24 hour care and support in a care home setting
  • Extra Care or Assisted Living  independent accommodation with care and support with care staff based on site and available 24 hours a day if required. 
  • Dementia or Alzheimer’s care – specialised care provided by specialist carers in the preferred setting
  • Respitecare – short term care provided by carers at home or in a residential setting
How do I choose a care home for dementia and what questions should I ask?

When choosing a care home for someone living with dementia it is important that you choose a care home that specialise in supporting people with dementia and highlight this on their website and marketing materials. However, when you visit a care home to see if it is suitable, whether it says it specialises in dementia or not, it is best to ask a few questions. Questions you ask may include:

  • How many carers have had training in dementia care, at what level, and do they have certificates?
  • Can you talk to a couple of the carers who have dementia care experience?
  • Can you talk to other families who have a relative who has dementia in the care home to hear about their experience?

By asking these questions and talking to people it should give you an indication of the care homes standards of dementia care. 

Make sure to check each care home’s Care Quality Commission (CQC) inspection report 

What is the difference between a care home and a residential home?

There is no difference between care homes and a residential home. Residential homes are generally used when a person becomes highly dependent on others for assistance with personal care and general daily tasks. Residential care homes are frequently termed as care homes. 

How will I be treated?

We offer high standards of care by trained and dedicated staff. Our teams aim to create for residents a comfortable and safe environment that feels like their own home and where friends and family are very welcome.

Residents are treated as individuals with their own, unique needs. They are encouraged to remain independent, keep up with hobbies and interests and make new friends CHS evaluate the experience that our residents have, to constantly improve our service.

What is our Philosophy of Care?

Residents and their well-being are at the ‘heart of what we do’ and are the central focus of our care homes.

We want our services to support people to have a better-quality life, whilst offering good value services.

Join our team

We’re always on the look out for dedicated, qualified staff who care about delivering the best service possible for our customers. You can be part of a fantastic community that aims to challenge and develop its staff.

How to find Alex Wood House

3a Fortescue Road
Open in maps

We are very proud to have retained our overall rating of Good again at this year’s CQC inspection.

You can leave a review for Alex Wood House on

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