Children’s Nurseries

CHS manages two nurseries in Cambridgeshire for children aged between 6 months and 5 years. Our lovely Sunflower nurseries are located in Cambridge and Cambourne. Both nurseries are open 52 weeks a year from 8:00am to 6:00pm. Funded 2 year and pre-school places are also available.

We aim to create a safe and happy environment for the children to explore their world and make new discoveries.

Please note that we take safeguarding very seriously and so you won’t see any identifying photos of our children on our website but we can assure you that there are lots of smiling happy faces at both our nurseries!

Our nurseries offer a variety of benefits including:

  • Friendly and homely environments
  • Qualified and dedicated staff team
  • Central locations with free parking

Find a nursery

Our Ethos

Our nurseries offer a homely atmosphere combining fun, care and learning throughout the day by qualified and passionate practitioners. All our children are valued and respected as individuals, each with their own unique personality and needs.

We welcome a wide variety of different ethnic groups and religions and we regularly share children’s cultural experiences within our nursery day. We are committed to helping children develop at their own pace and we liaise with our parents each day to ensure the needs of every child are met.

Nursery Life Frequently Asked Questions

What is the adult to child ratio?

We adhere to Ofsted regulations with our ratios. Our ratio for 0-2 years is 1:3, 2-3 years is 1:4, 3+ years is 1:8.

Is there parking at the nursery?

There is free parking at both nurseries.

Do you have a separate sleep room for babies?

Yes. At both nurseries we have a separate sleep room for our babies. At Cambridge nursery our babies are in a separate unit from the nursery and this has play rooms and a sleep room.

My child is used to being with me, how will my child settle at nursery?

We offer home visits and up to 3 settling in sessions for our new children. We will also keep regular contact with you and you can call the nursery if your child was upset when you dropped off. We have an induction for your child when you can discuss your child’s needs with your child’s key worker and your child can get to know the surroundings and the setting.

Parent information

Affordability
We offer the following childcare support options at our nurseries:
• 15 hour Funding for 2 and 3 year olds
• 30 hour Funding for 3 year olds
• Tax Free Childcare

Funding is allocated over 50 weeks at 11.4 hours a week for eligible 2 year olds and 3 year olds or 22.8 hours a week for eligible 3 year olds.

Families do have to apply for these offers and must meet the Government set eligibility criteria for this. You can do this online at childcare-support.tax.service.gov.uk

Bursary Fund
CHS and Sunflower Nurseries have a bursary fund that families on low income can apply for. Please ask a member of staff for more information.

Care to Learn
The Care to Learn scheme is offered to students under 20 who are studying in higher education. You can find out more online at gov.uk/care-to-learn/what-youll-get

Childcare Vouchers
Your company may be able to help you with your childcare costs by providing childcare vouchers. You can find out more online at gov.uk/help-with-childcare-costs

The Early Years Foundation Stage (EYFS) Frequently Asked Questions

What is this?

Our nurseries in England are required to follow the Early Years Foundation Stage (EYFS), which sets standards for the learning, development and care of children from birth to 5 years old. Every child is unique and we use the EYFS framework to take every child’s unique qualities into account when planning their day.

If you would like to know more information about the EYFS, you can visit the Foundation Years site at www.foundationyears.org.uk/eyfs-statutory-framework

 

PANTS (Safeguarding)

Child abuse can take many forms. It can be emotional, physical, sexual or a lack of love and attention through neglect. And it can happen to any child, in any family, in any place or online. Abuse often happens over a period of time, rather than as a one-off event, and can have a devastating effect on a child’s development and society as a whole. But it doesn’t have to be this way. We can all play our part in preventing abuse. And we can all help a child who’s experienced abuse to get their life back on track.

 

PANTS is a national campaign produced by the NSPCC. Talking PANTS teaches children important messages, like their body belongs to them and they should tell an adult if they’re upset or worried.

P – Privates are private

A – Always remember your body belongs to you

N – No means No

T – Talk about secrets that upset you

S – Speak up someone can help

More information on PANTS is available online at www.nspcc.org.uk/preventing-abuse/keeping-children-safe/underwear-rule

Fees, funding/affordability Frequently Asked Questions

Do I get charged if we take a holiday during our child’s normal sessions?

Yes. We do charge for holidays, we do not charge if the nursery is closed (eg, bank holidays, training days).

Can I book an extra day as a one off or swap my day if I need to?

You can book an extra day which is charged at the day rate, but we do not swap days.

What happens if I fall behind with payments or my direct debit fails?

If your direct debit fails , the nursery will contact you seeking payment or if you cannot pay by the due date, or your circumstances have changed, please contact the nursery immediately and we will endeavour to support you with alternative arrangements as detailed in our Arrears Policy. If you find yourself in financial difficulties please speak to your nursery as soon as possible so we can support you as best we can.

Opening Times Frequently Asked Questions

Do I get charged if I pick up late?

Yes. We charge £5 for every 5 minutes if you are late picking up.

Can I drop off earlier than 8am/1pm?

No. We cannot take your child before your session starts as we have staff allocated to child ratios based on occupancy.

If I get to the nursery at 6pm will I still get a handover?

No. The nursery is closed at 6pm therefore if you want a handover you must arrive before 6pm to enable the staff time to talk to you.

Do you offer short days (school hours or Term Time)?

No. We do not offer ‘term time’ spaces or hours. We can only offer full (8-6) or half day places (8-1, 1-6).

Parent advice Frequently Asked Questions

Do you provide nappies, wipes, nappy cream?

We provide wipes however you will need to provide us with nappies and a suitable nappy cream if your child needs one.

Do you provide sun cream?

Yes. The sun cream we use is Factor 50 non-allergenic sun cream. We administer this throughout the day during the sunny days in the summer, and on hotter days we tend to stay in the shade to keep the children out of the sun at the hottest times of the day (between 11am and 3pm).

How do you manage bad behaviour?

Every child is different and our qualified and trained staff follow and promote a positive behaviour routine. This will involve discussions with the parents and tracking the child’s behaviour each day both at nursery and at home.

What happens if my child becomes ill or is injured at nursery?

All our practitioners are qualified in Paediatric First Aid. At the first instance we will administer first aid and make your child comfortable, this will be documented and you will be called if it is a head injury or a temperature over 38c. You will be asked to sign a form when you collect your child. We will always contact the parents first and if this is not possible we will endeavour to speak to someone on your contact list. If your child needs immediate emergency care we will administer first aid, contact the emergency services and you will be contacted immediately.

How do I make a complaint?

If you have a concern/complaint or are at all unhappy with our nursery, please contact the Nursery Manager, who will endeavour to help you with your concerns directly and in person. If your concern is still not resolved we have a complaints form in the nursery which you can complete and return to Cambridge Housing Society where it will be followed up and dealt with by the company.

Healthy Eating Frequently Asked Questions

Do you provide meals for vegetarians?

Yes. We always serve a vegetarian option for our children and our staff.

My child has an allergy to some foods, will you provide alternatives for this?

Yes. If your child has an allergy we will make sure that your child is not given this food or that we have cooked with this food during the cooking process. All children are given a place mat so that practitioners know if a child has an allergy. The cook is also aware in the kitchen and food is served separately.

Are meals provided for my child during the day?

Yes we provide healthy nutritious meals at both nurseries and we have qualified cooks to cook and prepare your child’s food each day. For reasons that some children may have severe food allergies, we cook and serve all the food on site and children cannot bring packed lunches.

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