|
Text size:
|
General Enquiries
Telephone: 0300 111 3555
Fax: 0300 111 3556
Estate Services
CHS Homes provides Estate Services works to communal areas where customers pay a service charge in addition to their weekly rent. These services include:
- grass cutting and shrub maintenance including pruning and weeding
- clearing litter and rubbish from shrub beds, paths and car parks
- weeding and sweeping of paths and car parks
- internal cleaning of communal areas
- window cleaning to communal areas
- handyperson services on our larger estates and Supported Housing Schemes.
Customers have been involved in developing the Service Standards for these services - see the link on the left-hand navigation bar. Also, some customers have volunteered to be Estate Inspectors, and they provide regular feedback to CHS Homes on the quality of the service provided. If you receive any of these services, and would like to provide us with feedback, please contact the Customer Services Team on 0300 111 3555 or via e-mail. This information is used to help monitor the performance of the contractor, and to improve the services being delivered.
An annual schedule of visits to provide these services is provided each March, and will be published on the website. This information, together with agreed plans of the areas to be maintained are provided to all Estate Inspectors. If any visits are missed, CHS Homes will provide reasons and new dates for the service to be delivered.
